Legal notice

Website operator This website, www.cutzivo.com, is operated by: Gillian Burke, trading as Cutzivo Tree Tops, Canterbury CT3 4AR, United Kingdom Email: info@cutzivo.com Cutzivo is a sole trader business based in England. It is not a limited company and is not VAT registered. Website hosting This website and online store are hosted by Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland. Contacting us The quickest way to reach us is by email. We aim to reply to all messages within 2 business days. For questions about orders, delivery, returns or refunds, please include your order number. Our policies Your use of this website and any purchase you make are covered by our Terms of Service, Refund Policy, Shipping Policy and Privacy Policy, which you can find at the bottom of every page. Copyright and trademarks All content on this website, including text, images, videos, graphics and logos, belongs to Cutzivo or is used with permission. You may not copy, reproduce or use any of this content for commercial purposes without our written permission. Cutzivo and the Cutzivo logo are the names and branding of our business. Accuracy of information We take care to keep the information on this website accurate and up to date. However, we can't guarantee that everything on the website is complete, current or free from errors at all times, and we may change content without notice. Links to other websites This website may contain links to websites run by other people or businesses. We have no control over those websites and are not responsible for their content, availability or privacy practices. Complaints and disputes If you're unhappy with anything, please email us first and we'll do our best to put it right. These terms and any disputes are governed by the law of England and Wales. This does not affect your legal rights as a consumer, including any rights you have under the laws of the country where you live.